入住登记
Receptionist (R) : Good morning. May I help you?
Guest ( G ) : Yes. Our company has made a reservation for this weekend.
R: Whats its name, sir?
G: Thomas Trading Corporation.
R: Lets have a check. Yes, your staff of 30 people are on a tour, for December 18th, 19th and 20th, two suite, 14TWBs. Is that right?
G: Yes. The suites are for the head, and the twin-bed room for the rest of the staff. R: Would you please put it down on the registration forms?
G: Okay. But two of our colleagues have not turned up yet and we have no idea when they will arrive.
R: Dont worry, sir. Since yours is a guaranteed reservation, we’ll block the rooms for 24 hours in ease of no-show. But the expense is on your side.
G: No problem.
R: I see. Is your company going to cover all the expenses?
G: Yes. It will cover all the expenses with our voucher.
R: Very well. Your rooms are on the same floor. Here are the room-key cards for you to assign to your members.
G: Thank you.
Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。 Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？
Guest: Yes, I am. That’s right. 是的没错，是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？
Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。 Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。 Guest: Thank you.谢谢你。
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有预定，名字是Tomlinson. Hotel
staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房吗?
Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗？
Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以，女士。这是您的房间钥匙。您的房间在7层左侧，房间号码781。退房需要在中午12点之前。
入住登记
Receptionist (R) : Good morning. May I help you?
Guest ( G ) : Yes. Our company has made a reservation for this weekend.
R: Whats its name, sir?
G: Thomas Trading Corporation.
R: Lets have a check. Yes, your staff of 30 people are on a tour, for December 18th, 19th and 20th, two suite, 14TWBs. Is that right?
G: Yes. The suites are for the head, and the twin-bed room for the rest of the staff. R: Would you please put it down on the registration forms?
G: Okay. But two of our colleagues have not turned up yet and we have no idea when they will arrive.
R: Dont worry, sir. Since yours is a guaranteed reservation, we’ll block the rooms for 24 hours in ease of no-show. But the expense is on your side.
G: No problem.
R: I see. Is your company going to cover all the expenses?
G: Yes. It will cover all the expenses with our voucher.
R: Very well. Your rooms are on the same floor. Here are the room-key cards for you to assign to your members.
G: Thank you.
Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。 Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？
Guest: Yes, I am. That’s right. 是的没错，是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？
Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。 Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。 Guest: Thank you.谢谢你。
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有预定，名字是Tomlinson. Hotel
staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房吗?
Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗？
Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以，女士。这是您的房间钥匙。您的房间在7层左侧，房间号码781。退房需要在中午12点之前。