常用语----
Thank you. 谢谢！
Thanks a lot.
Excuse me.
Can I help you?
Thank you for helping me.
How are you?
How do you do!
Nice to see/meet you.
----Where are you from? Where do you come from?
----I ’m from China./ I come from China.
----Can I have your name?
-----My name is…..
Hope to see you again.
Have a good time.
Good luck.
I hope nothing is wrong.
What ’s the matter?
Oh, no! Is it serious?
I’m sorry for you.
一、入住酒店
入住酒店
场景模拟1．
Guest: Hello, I’d like to check in please. 你好, 我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以, 能把姓名给我吗? Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的, 您是明天退房吗?
Guest: Yes, I am. That’s right. 是的没错, 是明天退房。
Guest : How many hours of the time difference are there between Singapore and China?新加坡和中国有多少小时的时差?
Hotel staff: 3 hours.3小时
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?
Guest: Yes please. At 6.30am. 是的, 请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor.Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。
Guest: Thank you.谢谢你。
场景模拟2.
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好, 我有预定, 名字是Tomlinson.
Hotel staff: Ok I’ve found it. Checking out on the 27th? 好, 我找到了。是27日退房吗?
Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?
Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外, 请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以, 女士。这是您的房间钥匙。您的房间在7层左侧, 房间号码781。退房需要在中午12点之前。
场景模拟3.
Guest: Hello. My name is Peter Hanks. I have a reservation. 你好。我是彼得•汉克斯。我预订过房间。
Hotel staff: One second, please. Ah, Mr. Hanks: Three nights in a single room. 请稍等。哦，汉克斯先生：住三晚，单人间。
Guest:That’s right. 对。
Hotel staff: Would you fill in this form with your name, address and phone number, please? 请填写一下这张表格好吗，填上您的姓名，地址和电话号码。
Guest:Ok…Here you go. 好的……给你。
Hotel staff: How will you be paying for this, sir? 您怎么付款，先生？
Guest:Credit card, please. 信用卡。
Hotel staff: Ok. You’re in room 406, and the elevator。好的。你在406房间, 电梯这边走。
二、问路时常用
问路常用
1. 方位词
East 东、South 南、West 西、North 北、Left 左、Right 右、Straighton 往前直去、There 那儿、Front 前方、Back 后方、Side 侧旁、Before 之前、After 之后、First left／right 第一个转左／右的路
2. 请问如何前往……
Excuse me,How do I get to the……? 请问如何前往……？
How do I get to the airport? 请问如何前往机场？
How do I get to the bus station? 请问如何前往公车站？
How do I get to the metro station? 请问如何前往地下铁路站？（Metro 为是欧洲常用字） How do I get to the subway station? 请问如何前往地下铁路站？（Subway 是北美洲常用字）
How do I get to the underground station? 请问如何前往地下铁路站？（underground 是英国常用字）
How do I get to the train station? 请问如何前往火车站？
How do I get to the Hilton hotel ? 请问如何前往希尔顿酒店？
How do I get to the police station? 请问如何前往警局？
How do I get to the post office? 请问如何前往邮政局？
How do I get to the tourist information office? 请问如何前往旅游资讯局？
3. 请问附近有什么商店
Excuse me, Is there…… nearby? 请问附近有没有……？
Is there a disco nearby? 请问附近有没有的士高？
Is there a hospital nearby? 请问附近有没有医院？
Is there a night club nearby? 请问附近有没有夜总会？
Is there a post box nearby? 请问附近有没有邮政局？
Is there a public toilet nearby? 请问附近有没有公共厕所？
Is there a restaurant nearby? 请问附近有没有餐厅？
Is there a telephone nearby? 请问附近有没有电话？
Is there a travel agent nearby? 请问附近有没有旅游社？
Is there a youth hostel nearby? 请问附近有没有青年旅馆？
Is there a baker nearby? 请问附近有没有面包店？
Is there a bank nearby? 请问附近有没有银行？
Is there a bar nearby? 请问附近有没有酒吧？
Is there a bus stop nearby? 请问附近有没有公车站？
Is there a cafe nearby? 请问附近有没有咖啡店？
Is there a cake shop nearby? 请问附近有没有西饼店？
Is there a change bureau nearby? 请问附近有没有找换店？
Is there a chemist”s nearby? 请问附近有没有药剂师？
Is there a department store nearby? 请问附近有没有百货公司？
三、机场标示
机场中随处可见的中英文标示，你都记住了吗？
出站（出港、离开） departures
登机手续办理 check-in
登机牌 boarding pass (card)
机场候机楼 airport terminal
行李领取处 luggage claim; baggage claim
中转 transfers
出口 exit; out; way out
过境 transit
进站(进港、到达） arrivals
报关物品 goods to declare
不需报关 nothing to declare
贵宾室 V.I.P. room
海关 customs
登机口 gate; departure gate
航空公司汽车服务处 airline coach service
免税店 duty-free shop
货币兑换处 money exchange; currency exchange
四、机票
机票上的说明，也大有学问在哦！
飞机票 endorsements/restrictions
前往城市 to
旅客姓名 name of passenger
承运人 carrier
旅行经停地点 good for passage between
航班号 flight no.
起点城市 from
座舱等级 class
起飞日期 date
机号 plane No.
起飞时间 time
机座号 seat No.
订座情况 status
吸烟坐位 smoking seat
机票确认 ticket confirm
非吸烟席 non-smoking seat
登机口 gate
五、出/入境卡
如果要出国，以下的单词你可要记牢
姓 family name
年 year
名 First (Given) Name
月 month
性别 sex
偕行人数 accompanying number
男 male
职业 occupation
女 female
专业技术人员 professionals & technical
国籍 nationality
行政管理人员 legislators &administrators
国籍 country of citizenship
办事员 clerk
护照号 passport No.
商业人员 commerce 原住地 country of Origin
服务人员 service
前往目的地国 destination country
农民 farmer
登机城市 city where you boarded
工人 worker
签证签发地 city where visa was issued
其他 others
签发日期 date issue
无业 jobless
前往国家的住址 address while in
签名 signature
街道及门牌号 number and street
官方填写 official use only
城市及国家 city and state
日 day
出生日期 date of Birth
六、餐牌
长途飞行时，以下简单的点餐也不要忘了！
Water 水
Tea 茶
Drink 饮料
Coke 可乐
Sprite 雪碧
Pillow 枕头
Blanket 毛毯
soft drinks 饮料
no ice please. 不加冰
hot water 开水
orange juice 橘子汁
water 水
apple juice 苹果汁
tomato juice 番茄汁
coke 可乐
diet coke 无糖可乐
hot tea 热茶
coffee 咖啡
chicken 鸡肉
beef 牛肉
fish 鱼
vegetarian 吃素
rice 米饭
noodle 面条
smashed potato 土豆泥
七、机场必备简短对话
机场必备简短对话
1. 入境英语
May I see your passport, please?
麻烦请给我你的护照。
Where are you staying?
将在那儿住宿?
Here is my passport / Here it is.
这是我的护照。
I will stay at Boston Hotel.
我将住在波士顿饭店。
What’s the purpose of your visit?
旅行的目的为何?
Do you have a return ticket to Taiwan?
是否有台湾回程机票?
Sightseeing(Businese).
观光(公务) 。
Yes, here it is.
有的，这就是回程机票。
How long will you be staying in the United States?
预计在美国停留多久?
How much money do you have with you?
你随身携带多少现金?
5 days.
5天。
I have 800 dollars.
大约800元。
I plan to stay for about 10 days.
预计停留约10天。
Good. Have a nice day.
祝你玩得愉快。
I’m just passing through.
我只是过境而已。
Thank you.
谢谢。
I am leaving for Geneva tonight.
今晚即动身前往日内瓦。
2. 机场旅游信息
Where is the tourist information?
旅游咨询中心在那里?
Can you recommend a hotel which is not too expensive?
是否可建议一间较为廉价的旅馆?
Is there an airport bus to the city?
是否有机场巴士可到市区?
Is there a hotel which costs under 50 dollars a night?
是否有每晚花费在50美元以下的饭店?
Where is the bus stop(taxi stand)?
巴士站牌(出租车招呼站) 在那里?
Could you recommend a hotel in the city center?
是否可建议一家位于市中心的旅馆?
Where can I get the limousine for Hilton Hotel?
我在何处可搭乘希尔顿饭店的接泊巴士?
I’d like to stay at a hotel near the station (beach).
我想要住在靠近车站(海滩) 的饭店。
How can I get to Hilton Hotel?
我要如何才能到达希尔顿饭店?
How much is it per night?
每晚费用为多少?
Do you have a hotel list?
这儿有饭店目录吗?
Does it include tax and service charge?
费用是否包含税与服务费?
Can I have a youth hostel list?
是否可提供我一份青年旅馆的目录?
Is breakast included?
早餐是否已包含于费用内?
May I have a city map?
是否可给我一份城市地图?
Is there a discount for staying several days?
若停留数日是否有任何折扣?
Can I reserve a hotel(rent a car)here?
我是否可在此预订饭店(租车)?
I’d like to stay for two nights.
我想要停留两晚。
3. 机位预约、确认篇
虽然现在许多航空公司已取消72小时前需确认机位的手续，然而，以
防万一，最好仍在回程或前往下一段旅程前打电话确认机位无误。若
机位预订有问题，最好马上重新订位，以免延误行程。
Hello. This is United Airlines.
联合航空，您好。
I’d like to reconfirm my flight.
我想要再确认班机。
What’s your name and flight number？
请说您的大名与班机号码？
My name is Jerry Cheng, and the flight number is UA 003 for Los Angeles. 我的名字是杰瑞‧陈，班机号码是飞往洛杉机的联合航空003班机。
When is it？June 10th.
行程是那一天？6月10日。
I’d like to make sure of the time it leaves.
我想要确认班机时间没有改变。
I can’t find your name. Really？
我找不到您的大名。真的？
May I have your name again？
请再告诉我一次您的大名？
I still can’t find your name on the reservation list.
我仍然无法在订位名单中找到您的名字。
Anyway, we have seats for new bookings on this flight. No problem. 别担心，这班班机仍有空位提供新的订位者。
One economy class seat, is that right？
一个经济舱座位，对吗？
Now you have been booked.
没问题，您已完成订位。
Thanks a lot. What time do you start check-in？
谢谢。你们何时开始办理登机？
Two hours before departure time.
起飞前2小时。
You must check-in at least one hour before.
你必须在至少1小时前办理登机。
4. 飞机客满时
Then, please give me a new reservation.
那么，请帮我重新订位。
Sorry, this flight is full.
抱歉，这班飞机已客满。
What is the possibility of my getting a seat if I wait？
若是我在此等候，有机位的机率有多大？
When will the next flight to Los Angeles leave？
下一班飞往洛杉机的班机何时起飞？
The day after tomorrow, Friday.
后天，星期五。
That will be fine. What’s the flight number and departure time？ 太好了。请告诉我班机号码与起飞时间？
What is the fare？
费用多少？
常用语----
Thank you. 谢谢！
Thanks a lot.
Excuse me.
Can I help you?
Thank you for helping me.
How are you?
How do you do!
Nice to see/meet you.
----Where are you from? Where do you come from?
----I ’m from China./ I come from China.
----Can I have your name?
-----My name is…..
Hope to see you again.
Have a good time.
Good luck.
I hope nothing is wrong.
What ’s the matter?
Oh, no! Is it serious?
I’m sorry for you.
一、入住酒店
入住酒店
场景模拟1．
Guest: Hello, I’d like to check in please. 你好, 我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以, 能把姓名给我吗? Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的, 您是明天退房吗?
Guest: Yes, I am. That’s right. 是的没错, 是明天退房。
Guest : How many hours of the time difference are there between Singapore and China?新加坡和中国有多少小时的时差?
Hotel staff: 3 hours.3小时
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?
Guest: Yes please. At 6.30am. 是的, 请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor.Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。
Guest: Thank you.谢谢你。
场景模拟2.
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好, 我有预定, 名字是Tomlinson.
Hotel staff: Ok I’ve found it. Checking out on the 27th? 好, 我找到了。是27日退房吗?
Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?
Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外, 请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以, 女士。这是您的房间钥匙。您的房间在7层左侧, 房间号码781。退房需要在中午12点之前。
场景模拟3.
Guest: Hello. My name is Peter Hanks. I have a reservation. 你好。我是彼得•汉克斯。我预订过房间。
Hotel staff: One second, please. Ah, Mr. Hanks: Three nights in a single room. 请稍等。哦，汉克斯先生：住三晚，单人间。
Guest:That’s right. 对。
Hotel staff: Would you fill in this form with your name, address and phone number, please? 请填写一下这张表格好吗，填上您的姓名，地址和电话号码。
Guest:Ok…Here you go. 好的……给你。
Hotel staff: How will you be paying for this, sir? 您怎么付款，先生？
Guest:Credit card, please. 信用卡。
Hotel staff: Ok. You’re in room 406, and the elevator。好的。你在406房间, 电梯这边走。
二、问路时常用
问路常用
1. 方位词
East 东、South 南、West 西、North 北、Left 左、Right 右、Straighton 往前直去、There 那儿、Front 前方、Back 后方、Side 侧旁、Before 之前、After 之后、First left／right 第一个转左／右的路
2. 请问如何前往……
Excuse me,How do I get to the……? 请问如何前往……？
How do I get to the airport? 请问如何前往机场？
How do I get to the bus station? 请问如何前往公车站？
How do I get to the metro station? 请问如何前往地下铁路站？（Metro 为是欧洲常用字） How do I get to the subway station? 请问如何前往地下铁路站？（Subway 是北美洲常用字）
How do I get to the underground station? 请问如何前往地下铁路站？（underground 是英国常用字）
How do I get to the train station? 请问如何前往火车站？
How do I get to the Hilton hotel ? 请问如何前往希尔顿酒店？
How do I get to the police station? 请问如何前往警局？
How do I get to the post office? 请问如何前往邮政局？
How do I get to the tourist information office? 请问如何前往旅游资讯局？
3. 请问附近有什么商店
Excuse me, Is there…… nearby? 请问附近有没有……？
Is there a disco nearby? 请问附近有没有的士高？
Is there a hospital nearby? 请问附近有没有医院？
Is there a night club nearby? 请问附近有没有夜总会？
Is there a post box nearby? 请问附近有没有邮政局？
Is there a public toilet nearby? 请问附近有没有公共厕所？
Is there a restaurant nearby? 请问附近有没有餐厅？
Is there a telephone nearby? 请问附近有没有电话？
Is there a travel agent nearby? 请问附近有没有旅游社？
Is there a youth hostel nearby? 请问附近有没有青年旅馆？
Is there a baker nearby? 请问附近有没有面包店？
Is there a bank nearby? 请问附近有没有银行？
Is there a bar nearby? 请问附近有没有酒吧？
Is there a bus stop nearby? 请问附近有没有公车站？
Is there a cafe nearby? 请问附近有没有咖啡店？
Is there a cake shop nearby? 请问附近有没有西饼店？
Is there a change bureau nearby? 请问附近有没有找换店？
Is there a chemist”s nearby? 请问附近有没有药剂师？
Is there a department store nearby? 请问附近有没有百货公司？
三、机场标示
机场中随处可见的中英文标示，你都记住了吗？
出站（出港、离开） departures
登机手续办理 check-in
登机牌 boarding pass (card)
机场候机楼 airport terminal
行李领取处 luggage claim; baggage claim
中转 transfers
出口 exit; out; way out
过境 transit
进站(进港、到达） arrivals
报关物品 goods to declare
不需报关 nothing to declare
贵宾室 V.I.P. room
海关 customs
登机口 gate; departure gate
航空公司汽车服务处 airline coach service
免税店 duty-free shop
货币兑换处 money exchange; currency exchange
四、机票
机票上的说明，也大有学问在哦！
飞机票 endorsements/restrictions
前往城市 to
旅客姓名 name of passenger
承运人 carrier
旅行经停地点 good for passage between
航班号 flight no.
起点城市 from
座舱等级 class
起飞日期 date
机号 plane No.
起飞时间 time
机座号 seat No.
订座情况 status
吸烟坐位 smoking seat
机票确认 ticket confirm
非吸烟席 non-smoking seat
登机口 gate
五、出/入境卡
如果要出国，以下的单词你可要记牢
姓 family name
年 year
名 First (Given) Name
月 month
性别 sex
偕行人数 accompanying number
男 male
职业 occupation
女 female
专业技术人员 professionals & technical
国籍 nationality
行政管理人员 legislators &administrators
国籍 country of citizenship
办事员 clerk
护照号 passport No.
商业人员 commerce 原住地 country of Origin
服务人员 service
前往目的地国 destination country
农民 farmer
登机城市 city where you boarded
工人 worker
签证签发地 city where visa was issued
其他 others
签发日期 date issue
无业 jobless
前往国家的住址 address while in
签名 signature
街道及门牌号 number and street
官方填写 official use only
城市及国家 city and state
日 day
出生日期 date of Birth
六、餐牌
长途飞行时，以下简单的点餐也不要忘了！
Water 水
Tea 茶
Drink 饮料
Coke 可乐
Sprite 雪碧
Pillow 枕头
Blanket 毛毯
soft drinks 饮料
no ice please. 不加冰
hot water 开水
orange juice 橘子汁
water 水
apple juice 苹果汁
tomato juice 番茄汁
coke 可乐
diet coke 无糖可乐
hot tea 热茶
coffee 咖啡
chicken 鸡肉
beef 牛肉
fish 鱼
vegetarian 吃素
rice 米饭
noodle 面条
smashed potato 土豆泥
七、机场必备简短对话
机场必备简短对话
1. 入境英语
May I see your passport, please?
麻烦请给我你的护照。
Where are you staying?
将在那儿住宿?
Here is my passport / Here it is.
这是我的护照。
I will stay at Boston Hotel.
我将住在波士顿饭店。
What’s the purpose of your visit?
旅行的目的为何?
Do you have a return ticket to Taiwan?
是否有台湾回程机票?
Sightseeing(Businese).
观光(公务) 。
Yes, here it is.
有的，这就是回程机票。
How long will you be staying in the United States?
预计在美国停留多久?
How much money do you have with you?
你随身携带多少现金?
5 days.
5天。
I have 800 dollars.
大约800元。
I plan to stay for about 10 days.
预计停留约10天。
Good. Have a nice day.
祝你玩得愉快。
I’m just passing through.
我只是过境而已。
Thank you.
谢谢。
I am leaving for Geneva tonight.
今晚即动身前往日内瓦。
2. 机场旅游信息
Where is the tourist information?
旅游咨询中心在那里?
Can you recommend a hotel which is not too expensive?
是否可建议一间较为廉价的旅馆?
Is there an airport bus to the city?
是否有机场巴士可到市区?
Is there a hotel which costs under 50 dollars a night?
是否有每晚花费在50美元以下的饭店?
Where is the bus stop(taxi stand)?
巴士站牌(出租车招呼站) 在那里?
Could you recommend a hotel in the city center?
是否可建议一家位于市中心的旅馆?
Where can I get the limousine for Hilton Hotel?
我在何处可搭乘希尔顿饭店的接泊巴士?
I’d like to stay at a hotel near the station (beach).
我想要住在靠近车站(海滩) 的饭店。
How can I get to Hilton Hotel?
我要如何才能到达希尔顿饭店?
How much is it per night?
每晚费用为多少?
Do you have a hotel list?
这儿有饭店目录吗?
Does it include tax and service charge?
费用是否包含税与服务费?
Can I have a youth hostel list?
是否可提供我一份青年旅馆的目录?
Is breakast included?
早餐是否已包含于费用内?
May I have a city map?
是否可给我一份城市地图?
Is there a discount for staying several days?
若停留数日是否有任何折扣?
Can I reserve a hotel(rent a car)here?
我是否可在此预订饭店(租车)?
I’d like to stay for two nights.
我想要停留两晚。
3. 机位预约、确认篇
虽然现在许多航空公司已取消72小时前需确认机位的手续，然而，以
防万一，最好仍在回程或前往下一段旅程前打电话确认机位无误。若
机位预订有问题，最好马上重新订位，以免延误行程。
Hello. This is United Airlines.
联合航空，您好。
I’d like to reconfirm my flight.
我想要再确认班机。
What’s your name and flight number？
请说您的大名与班机号码？
My name is Jerry Cheng, and the flight number is UA 003 for Los Angeles. 我的名字是杰瑞‧陈，班机号码是飞往洛杉机的联合航空003班机。
When is it？June 10th.
行程是那一天？6月10日。
I’d like to make sure of the time it leaves.
我想要确认班机时间没有改变。
I can’t find your name. Really？
我找不到您的大名。真的？
May I have your name again？
请再告诉我一次您的大名？
I still can’t find your name on the reservation list.
我仍然无法在订位名单中找到您的名字。
Anyway, we have seats for new bookings on this flight. No problem. 别担心，这班班机仍有空位提供新的订位者。
One economy class seat, is that right？
一个经济舱座位，对吗？
Now you have been booked.
没问题，您已完成订位。
Thanks a lot. What time do you start check-in？
谢谢。你们何时开始办理登机？
Two hours before departure time.
起飞前2小时。
You must check-in at least one hour before.
你必须在至少1小时前办理登机。
4. 飞机客满时
Then, please give me a new reservation.
那么，请帮我重新订位。
Sorry, this flight is full.
抱歉，这班飞机已客满。
What is the possibility of my getting a seat if I wait？
若是我在此等候，有机位的机率有多大？
When will the next flight to Los Angeles leave？
下一班飞往洛杉机的班机何时起飞？
The day after tomorrow, Friday.
后天，星期五。
That will be fine. What’s the flight number and departure time？ 太好了。请告诉我班机号码与起飞时间？
What is the fare？
费用多少？